The Trusted Tank for Tough Jobs!
847.516.0121
Get in Touch Book Online
Big Enough to Deliver. Local Enough to Care!
The Tidiest Plumbing,
Sewer, & Septic Services
in Crystal Lake & Beyond
4.8
on 1 144 reviews
Get in Touch Book Online
Trusted in the Crystal Lake Area for Over 50 Years
Plumbing, Sewer & Septic Services in McHenry
and Lake Counties, IL
Plumbing, sewer, and septic problems can quickly disrupt your day and create major stress. Whether you're dealing with recurring plumbing issues, sewer line damage, or septic system concerns, Tidy Tank provides complete residential services throughout McHenry and Lake Counties. Our experienced technicians perform thorough diagnostics before recommending the right repair or replacement, giving homeowners long-term solutions instead of temporary fixes.
icon
Septic Tank
Installation
& Replacement

Reliable septic tank installation and replacement designed for long-term performance and dependable operation.

Read More
icon
Sewer Line
Repair
& Replacement

Professional sewer line repairs and replacements for damaged, blocked, or aging sewer systems.

Read More
icon
Plumbing
Repairs
& Maintenance

From leaks to fixture repairs, we keep your home's plumbing system operating safely and efficiently.

Read More
icon
Professional
Septic
Pumping

Routine septic pumping helps prevent backups, extend system life, and keep your property clean.

Read More
icon
Sump Pump
Installation
& Repair

Protect your basement from flooding with professional sump pump installation, repair, and replacement.

Read More
Ready to Get Things Flowing Again?
Schedule your plumbing, sewer, or septic service today and let our experienced team take care
of the problem with reliable solutions you can trust.
Get in Touch Book Online
Need something else?
Our Other Services
  • Septic Pumping
  • Plumbing Services
  • Septic Installation
  • Sewer Line Repair
  • Sump Pump
Why Choose Tidy Tank?
The Team That Doesn’t Mess Around
When it’s time for plumbing or septic work, you need more than a quick appointment. The team you hire should
listen first and act second. They should also always ensure that you’re fully informed about what’s happening in your home. That’s exactly why Tidy Tank focuses on long-term reliability and respectful customer care, so homeowners feel confident throughout the entire process.
icon
Decades
of Experience

No two properties operate exactly the same way. We take time to inspect your system carefully before recommending repairs or replacements, making sure the solution actually fits your needs instead of forcing a generic solution.

icon
One Team
for Every Need

Managing multiple contractors can quickly become frustrating. Tidy Tank handles plumbing, sewer, and septic services under one roof, making it easier to get coordinated solutions from a team that understands your full system.

icon
Thorough Diagnostics
& Custom Solutions

No two properties operate exactly the same way. We take time to inspect your system carefully before recommending repairs or replacements, making sure the solution actually fits your needs instead of forcing a generic solution.

icon
Thorough Diagnostics
& Custom Solutions

No two properties operate exactly the same way. We take time to inspect your system carefully before recommending repairs or replacements, making sure the solution actually fits your needs instead of forcing a generic solution.

About Our Team
One Team, Total Home Protection

Homeowners who choose Tidy Tank Plumbing, Sewer, and Septic benefit from complete coverage under one roof. There’s no confusion or overlap between contractors because our specialists handle every aspect of your home’s water system with precision and care.

  • Simplified Service: One trusted team for every plumbing, sewer, and septic need, eliminating the hassle of juggling multiple contractors.
  • Thorough Diagnostics: We understand how each system connects, allowing us to pinpoint the source of issues faster and fix them correctly.
  • Consistent Quality: Every technician follows the same standards and workmanship, so results are reliable across every service.

We’re your complete home support team for sewer, septic, and plumbing protection throughout McHenry and Lake counties.

Learn More
Real Customer Experiences
Trusted by Homeowners Across Northern Illinois
See why homeowners continue to choose Tidy Tank for plumbing, sewer, and septic services. From routine
maintenance to emergency repairs, our commitment to honest service and quality workmanship has earned the trust
of families throughout Crystal Lake and the surrounding communities.
lyn profile picture
lyn
2 weeks ago
Oh my gosh, under a very stressful toilet water leak, Tidy Tank was awesome sending Brenden. I could not be any happier with their service and Brenden. He explained so many things to me and was extremely patient. If you have any plumbing issue I would call Tidy Tank, you will not regret it.
Jan STEINBERG profile picture
Jan STEINBERG
3 weeks ago
Craig has been servicing our tank for many many years. He’s the best!
Amy Amy profile picture
Amy Amy
1 month ago
Very awesome!! Had an emergency back up and not only did they squeeze me in same day.. I had another blockage and then Danny from the plumbing team came. He was absolutely an angel!! So informative and helpful. I am very grateful and extra shot out to Danny!! Thank you all endlessly!!
kyle king profile picture
kyle king
1 month ago
Have used them for several years to maintain and inspect my septic system. However, we were recently having issues and had a wet spot in the yard so called them out to get a quote for the repair. The guy came out and sold my wife the "fix". I asked over the phone three times if he was sure, and what happens if we get down there and they find more, he assured us that we needed jetting and we're good. Well the guy and cane out the next day was not happy, after actually looking (found out the previous guys, didn't run cameras or look at anything) we needed more extensive repairs, however we still needed to pay over $2k for the unnecessary maintenance and now have to pay another $6k plus for the actual fix. Spoke with the manager and said we should not have had this experience, he would speak to owner and get back to us the next day. Three weeks later and nothing. They do not set proper expectations, say whatever they need to charge extra, then just ghost you after years of working with them. Go with another company.
Maricela Villafañe profile picture
Maricela Villafañe
2 months ago
************************************************
I’m updating my review and rating to 4 stars.

I appreciate that the company reached out the same day I posted my review. I shared my concerns, and to their credit, they listened without getting defensive. They acknowledged the issue, said they’d review it internally, and refunded part of my payment.

While the original experience was inconvenient, their response showed accountability, professionalism, and respect for the relationship. The adjustment made the final cost feel fair, and their follow through changed my perspective.

I value companies that know how to recover when something doesn’t go perfectly. Based on how they handled it, I’d be open to working with them again.

*****************************************************

I contacted Tidy Tank during a septic emergency because they were one of the only companies available. Over the phone, I was quoted $189 plus a small additional fee by the dispatcher. Once the technician arrived, the price presented was $880, which was a significant difference from what was discussed.

For context, the septic had been pumped approximately 3 months earlier, the property is barely used, and the actual amount pumped was minimal (see the pics they provided me). After I questioned the pricing, the bill was reduced to $568 within minutes. While I appreciated the adjustment, the large difference between the initial phone quote, the on site quote, and the final invoice raised serious concerns about pricing consistency.

The technician himself was professional and polite. The company also provided photos, documentation, and a digital receipt, which I appreciated. As a woman managing this service call, I paid attention to the tone, the timing, and the way the pricing was presented, and the experience did not feel as transparent as it should have.

I understand emergency service comes at a premium, and I have no issue paying for quality work. My concern is that once they are on site, the pricing felt very predatory. The difference between the phone quote, and the final invoice made the process feel less like transparent emergency service and more like leverage being used at the worst possible moment.
K Lech profile picture
K Lech
2 months ago
Made an appointment almost 2 weeks ahead. First what caught my eye was the 8 hrs window. Received a Confirmation email and a text message. Perfect. A few days later I received another text to confirm. I did. Day before service another text. Reminder of tomorrow service. Okay. All good. My service day comes and I got 2 more "update " text during the day and about two hours before the window ends after my whole day of waiting i received a phone call that they are having issues and more likely they will not make it and offered to reschedule. It was my first time dealing with a septic so I'm not sure what it takes, but I don't think it's that complicated. Needless to say I said I would get someone else.
I just don't have time to waste. Do not recommend
Microbiologist profile picture
Microbiologist
4 months ago
We had a sewer line back-up recently and called Tidy Tank for assistance. They responded quickly and put together a technical plan to determine where the blockage was. It turned out to be a major issue that took several days to resolve. All along the way, the plumber in charge, TJ, was completely engaged in finding the source with minimum disruption to the home. He had skills, confidence, and drive that were unlike any other. TJ and his co-workers treated our home like their own and were consistently comforting and reassuring. Everyone who owns a property needs competent plumbers whom they can trust and rely on. Tidy Tank is your source!
Kevin Morrison profile picture
Kevin Morrison
8 months ago
Great experience with Tidy Tank Septic! Brad handled my septic pumping and was incredibly helpful. Not only did he get the job done smoothly, but he also took the time to explain my whole setup and what to watch for over time. I left the visit knowing a lot more about my system and confident about when I’ll need service next. I’ll absolutely be calling them again. Highly recommend!
The VIP Partner Plan
Protect Your
System Before
Problems Grow

Routine maintenance gives your system the attention it needs to perform more reliably year after year. With our VIP Partner Plan, you can nip major issues in the bud through scheduled inspections, preventive care, and priority service designed to reduce stress and prevent sudden breakdowns. It’s a cost-effective way to protect both your home and your peace of mind.

Learn More
Financing
Flexible Options When
Repairs Can’t Wait

See why homeowners continue to choose Tidy Tank for plumbing, sewer, and septic services. From routine maintenance to emergency repairs, our commitment to honest service and quality workmanship has earned the trust of families throughout Crystal Lake and the surrounding communities.

Learn More
Careers
Join a Team That Values
Good People

Tidy Tank is always looking for skilled professionals who care about quality workmanship and dependable customer service. If you want to grow your career with a supportive company that values integrity, teamwork, and professionalism, we would love to hear from you.

Learn More
Service Areas
Proudly Serving Communities
North & West of Chicago
Real Customer Experiences
Frequently Asked Questions

Do you offer emergency service?

We understand plumbing and septic issues can happen without warning. Contact our office at 847.516.0121, and we will work quickly to respond to urgent situations.

Quisque ornare, quam et consequat rhoncus, tortor purus molestie ex, a tincidunt velit nisl eget augue. Morbi sed laoreet massa. Cras tempor justo ac dui iaculis, eget laoreet elit efficitur. Morbi suscipit ante at ipsum posuere consectetur. Sed elementum ligula eu urna tristique, eget ultrices eros viverra.

Praesent ac ipsum malesuada, pharetra enim eu, congue nunc. Aliquam a ultrices libero, sit amet imperdiet nunc. Etiam facilisis lorem in risus porttitor tempor. Aliquam erat volutpat. Mauris quam diam, malesuada ac ullamcorper vel, eleifend quis erat. Phasellus sodales quam nec suscipit euismod.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin convallis tellus vitae metus posuere, et vestibulum nunc feugiat. Nunc nunc eros, condimentum sed turpis sit amet, rutrum congue lorem. Nullam risus odio, ultrices non interdum non, malesuada in justo. Duis efficitur fermentum velit, sed blandit sapien hendrerit ac. Morbi semper lacus sit amet justo ornare feugiat. Nullam tempor in ante eu euismod. Etiam nec convallis erat, eget maximus nunc. Morbi volutpat sodales velit.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin convallis tellus vitae metus posuere, et vestibulum nunc feugiat. Nunc nunc eros, condimentum sed turpis sit amet, rutrum congue lorem. Nullam risus odio, ultrices non interdum non, malesuada in justo. Duis efficitur fermentum velit, sed blandit sapien hendrerit ac. Morbi semper lacus sit amet justo ornare feugiat. Nullam tempor in ante eu euismod. Etiam nec convallis erat, eget maximus nunc. Morbi volutpat sodales velit.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin convallis tellus vitae metus posuere, et vestibulum nunc feugiat. Nunc nunc eros, condimentum sed turpis sit amet, rutrum congue lorem. Nullam risus odio, ultrices non interdum non, malesuada in justo. Duis efficitur fermentum velit, sed blandit sapien hendrerit ac. Morbi semper lacus sit amet justo ornare feugiat. Nullam tempor in ante eu euismod. Etiam nec convallis erat, eget maximus nunc. Morbi volutpat sodales velit.

Read All FAQs
Schedule Service Today!
Leave It With a Team Who Cares
Get in Touch Book Online